Salesforce licenses are expensive! Why use skilled human resources to behave like robots? Ada automates mundane, repetitive interactions that make up the bulk of customer queries and frees live agents to focus on more complex, higher value interactions.
Ada's one-click integration with Salesforce delivers automation impact right out of the box. With Ada as the front line of the customer experience, customer details are automatically synced with your CRM, and Salesforce agents are freed for high-value moments that drive both CSAT and revenue.
Your sales reps shouldn’t be bogged down with manual, administrative tasks. Ada automatically turns pre-sales conversations into qualified leads in Salesforce, freeing up your reps to focus on what matters most — building valuable customer relationships and winning deals.
Raise used Ada in front of Salesforce to deliver better brand interactions, resulting in a 45% decrease in phone call volume. By automating first, Raise was able to free Salesforce agents to focus on high-value, complex interactions, thereby diminishing wait times and improving CSAT.
- 24/7 customer support
- 100+ languages
- 1-to-1 personalization
- Lead automation
- Ticketing automation
- No-code bot building
- Solve 80%+ of customer inquiries
Understanding the performance of your brand interactions shouldn’t be a guessing game. Ada's chatbot has an intuitive, easy-to-understand Analytics Dashboard that provides the data and direction you need to drive business outcomes.