Give your customers the best of automation and agents. With Ada’s chatbot as the first line of support solving more than 80% of inquiries, your Oracle agents are freed for high-value moments that drive both CSAT and sales.
“We’re focused on creating the best possible experience for our customers, and that means the tools we need to be powerful and flexible enough to match our vision."
Jesper Svensson CEO
Ada Glass: AI to agent with one click
Enable Oracle agents to enter and exit the chat without interrupting conversation flow.
Ticketing Automation
Ada’s chatbot can automatically generate an email ticket that captures key inquiry details, with no manual effort required from your team.
“CD Baby has grown to millions of active users, and our customer support is what sets us apart. We rely on our Ada bot to provide instant self-service, then triage and route more complex questions for our human support team in English, Spanish, and Portuguese.”
Priscilla Shaw Continuous Improvement and Quality AssuranceSpecialist
Why use Ada's AI-powered chatbot?
✅ 24/7 customer support
✅ Provide customer support in 100+ languages
✅ Provide 1-to-1 personalization
✅ Ticketing Automation
✅ No-code bot building
✅ Solve 80%+ of customer inquiries
Agent-first CX is dead. Here's what's replacing it .
Eliminate repetitive tasks for your agents
Turn your Knowledge base into automated answers for your customers and free your agents to deal with more complex customer inquires.
3 ways CX leaders can win with tighter budgets
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