
Typically as businesses grow, they encounter a trade-off between quality and volume of customer conversations.
Ada’s conversational AI however, is able to contextualize and customize individual conversations at scale, while creating a uniform customer experience across different channels. You no longer have to sacrifice conversation quality for volume.
Built to integrate with the CRM solutions you already use, Ada’s hassle-free handoff allows more complex inquiries to be connected to a live agent, while allowing customers to stay within the same interface for seamless and timely resolution.
Ada in Messenger reduces effort for your CX team. Other chatbot platforms require a 1:1 ratio of bot to channel, but Ada allows you to build once and deploy across many channels.
Consumers receive the same experience everywhere, all without duplicating your organization’s effort!
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