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“With Ada's intuitive solution, we were able to move with speed to deploy a proof of concept and help our local team build and refine content flows quickly and independently. We're thrilled that we have exceeded our target in the first 3 months and are looking forward to refining the messenger-powered digital assistant.”
Elaine Neo
Regional Social Marketing Manager
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Provide automation across the customer journey

1.3

billion messenger users globally

20

billion messages exchanged between businesses and users per month

2

million monthly downloads in the United States

Scale the same personal touch

Typically as businesses grow, they encounter a trade-off between quality and volume of customer conversations.

Ada’s conversational AI however, is able to contextualize and customize individual conversations at scale, while creating a uniform customer experience across different channels. You no longer have to sacrifice conversation quality for volume.

Integrate your way

Built to integrate with the CRM solutions you already use, Ada’s hassle-free handoff allows more complex inquiries to be connected to a live agent, while allowing customers to stay within the same interface for seamless and timely resolution.

Build once, deploy anywhere

Ada in Messenger reduces effort for your CX team. Other chatbot platforms require a 1:1 ratio of bot to channel, but Ada allows you to build once and deploy across many channels.

Consumers receive the same experience everywhere, all without duplicating your organization’s effort!

See how Grab contains 342x more conversations by automating in Messenger

Why use Ada's AI-powered chatbot?

24/7 customer support 

Provide customer support in 100+ languages 
 
Provide 1-to-1 personalization 

Ticketing Automation
 
No-code bot building
 
✅ Solve 80%+ of customer inquiries
 
Agent-first experiences do not scale. Automation-first does.