Disrupt Financial Services, Not Your Customer Experience

You may be disrupting an age-old industry, but it shouldn’t take customers ages to get your attention. Keep pace with growing inquiry volumes with Ada’s interaction AI, without breaking the bank.

Get To Know Your Customer, Personally

Offer contextual and personalized customer support at scale with Ada’s brand interaction platform. Optimize and augment human interactions for complex inquiries, saving time for your customers and agents.

With the help of Ada’s chatbot, you can deliver against your brand promise, talk more with your customers, and ensure a meaningful experience

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"The BEST vendor I've ever worked with and a 50% reduction in our chat wait times! Ada's back end is intuitive and easy to learn and use.”

Amanda Kwok | Director of Customer Experience | Wave
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One Brand, Endless Chat-assisted Sales

Powered by advanced Conversational AI, Ada brand interaction platform can predict exactly what your customers need and is always available to assist them through their pre- and post-purchase journey.

Finally, brands now have a 24/7 virtual clerk that offers personalized engagement with each individual customer, anywhere and anytime they need it.

Empower Your CX Agents To Deliver Profits, Not Delays

Integrated with most popular CRM platforms for ecommerce, Ada automates complex and highly personalized customer actions, without limiting access to humans when it makes the most sense.

Armed with AI-powered interaction context and full customer information, agents can serve your customers with empathy and efficiency at scale.

Help your agents skip the line to success, cultivate meaningful customer relationships, and make an impact on your bottom line.

Educate Customers Every Step of the Way

New financial tools can be daunting, even for a digital native. Educate each unique customer as they evaluate your offering, and help them discover your capabilities.

Ada Is Fluent In FinTech

Skip the slow set-up times and costly training resources with Ada’s deep FinTech expertise that get you to market faster.

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Product

  • Application status 
  • Educate on product updates
  • Promote product offers/upgrades
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User Info

  • Make a payment deposit 
  • Check balance 
  • Credit limits 
  • Update personal information
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Services

  • Book appointments 
  • Report lost/stolen/compromised cards
  • Unauthorized transactions 
  • Security and privacy inquiries
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Pay and Transact

  • Pay bills
  • Review transaction details 
  • Transfer money between accounts

Customer Testimonial

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