The Ecommerce Assistant Customers Deserve

The only AI platform your brand needs to deliver best-in-class, digital shopping experiences at scale - so you can increase conversion rates, sell more, and win lifetime customers.

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Customers Want to Talk to You. Stop Avoiding Them.

With every missed interaction, your bottom line and brand equity are at risk. Customers are left hanging, sales are lost, and brand promises fall apart.

Ada’s brand interaction platform helps you connect meaningfully with every single customer to establish trust that nudges them to hit the checkout button and turn them into happy fans for life.

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With Ada’s intuitive solution, we were able to move at speed to deploy a proof of concept and help our local teams build and refine content flows quickly and independently. We’re thrilled that we have exceeded our target in the first 3 months and are looking forward to refining Ada's digital assistant.

Elaine Neo | Marketing Tech & Operations Manager | Grab

Personalized, Chat-assisted Sales, On-demand

Powered by advanced Interaction AI, Ada’s chatbot can predict exactly what your customers need and is always available to assist them through their pre- and post-purchase journey.

Finally, brands have a 24/7 virtual clerk that can offer personalized engagement with each individual customer, anywhere and anytime they need.

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Empower Your CX Agents To Deliver Profits, Not Delays

Ada integrates with most CRM platforms for ecommerce, and automates complex and highly personalized customer actions, without limiting access to humans when it makes the most sense.

Armed with AI-powered interaction context and full customer information, agents can serve your customers with empathy and efficiency at scale, anticipating exactly what they want - driving greater upsell and cross sell.

Help customers skip the line to success, cultivate a meaningful relationship with your brand, and keep coming back for more.

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Hyper-personalized Shopping Experiences, Made Easy

With Ada’s no-code integrations built for ecommerce, brands can leverage all data sources and client-facing channels to create the best shopping experiences at any scale.

Connect Ada to your CRM, marketing platforms, order management software, and more—without a single line of code, making it easy for customers to get exactly what they need from your brand, on the digital channel of their choice.

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Grow Your Sales and Win Customers

Explore all the ways Ada can help ecommerce brands deliver amazing brand interactions and turn conversations into successful checkouts.



  • Product inventory
  • Returns & Warranties
  • Sizing and fitting


  • Order status
  • Delivery details
  • Change order


  • Coupons
  • Targeted promotions
  • Cashback & rewards


  • Product recommendations
  • Add to cart
  • Manage subscriptions

Customer Testimonial

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