Provide instant support 24/7, in any language, and on any channel, including web chat, SMS, social messaging app, and more. No need to extend customer support hours or add new agents.
Turn customers into ambassadors with hyper-personalization. Ada acts on each customer's unique information, intent, and interests with tailored answers, proactive discounts, and relevant recommendations.
Boring and repetitive work can drag down productivity and morale. Why have skilled, expensive human resources acting like robots? Ada for customer service frees agents to resolve high-value inquiries that benefit from that human touch, empowering them to do more challenging and fulfilling work.