If you love your customers, why keep them waiting? Ada ensures better brand interactions, so your support team can solve 80%+ of inquiries instantly, with an AI-powered chatbot.

Trade Long Wait Times for Instant Support

With Ada's AI chatbot for customer service, you can help customers 24/7, no matter where they are. No need to extend customer support hours or add new agents. Ada's chatbot is there instantly - across mobile, digital, and social channels.

Lift CSAT, Improve Brand Interactions and Personalize the Customer Experience

Customize every interaction to strengthen brand loyalty. Ada’s automation platform acts on each customer's information, intent, and interests with tailored answers, proactive discounts, and relevant recommendations in 100+ languages.

Put Customer Support Agents Back in Charge

Boring and repetitive work can drag down productivity and morale. Why have skilled, expensive human resources acting like robots? Ada's chatbot for customer service offers much-needed relief, freeing agents to resolve high-value inquiries that benefit from that human touch.

AI, NLP

Recognize common speech patterns to respond quickly and accurately.

Multilingual

Give customers a personalized, interactive experience in over 100 languages.

Omnichannel

Elevate interactions wherever customers connect with your brand.

With Ada, unlock a trove of interactions data you never knew you even had, and surface immediate, actionable steps you can take to continuously improve CX.

Brand Interactions, Powered by Integrations

Integrations make personalized brand interactions possible. Ada offers one-click, out-of-the-box integrations with tools across marketing, sales and CX. We also offer deep integration into backend industry systems, for Telco, Airlines, eCommerce and Retail, Fintech, SaaS and more. Development teams can also create custom integrations or work directly with Ada's Professional Services team.