Ada CX
Customers can’t succeed when their experience of your brand is disjointed. With Ada CX automating all brand interactions, you create consistent, unified experiences across your customers’ lifetime.
Ada CX combines the power of Ada Engage and Ada Support, in one customer experience platform, empowering you to run personalized campaigns to both new and existing customers. Proactively engage customers to:
With Ada's interaction AI underpinning the customer journey, you have the power to connect with customers anytime, anywhere. Let Ada identify the customer and their intent through natural interaction, then direct the customer to the right team (sales or service) at the right time. Ada arms your human resources with the context they need to swiftly serve, sell, and impress.
Teamwork makes the dream work - and that applies to your customer experience! Ada CX invites your marketing, sales, customer support teams to collaborate and deliver the best-in-class experience your customers deserve - from day one and beyond!
Build a chatbot with Ada without code or developers.
Train your Ada chatbot to understand customer intent in seconds.
Automatically route customer inquiries to sales and customer support in one interface.
With Ada, unlock a trove of interactions data you never knew you even had, and surface immediate, actionable steps you can take to continuously improve CX.
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Integrations make personalized brand interactions possible. Ada offers one-click, out-of-the-box integrations with tools across marketing, sales and CX. We also offer deep integration into backend industry systems, for Telco, Airlines, eCommerce and Retail, Fintech, SaaS and more. Development teams can also create custom integrations or work directly with Ada's Professional Services team.
