Nimrod Barnea
“With Ada, customers access an automated service that prioritizes their needs and escalates seamlessly when required. Higher value, more time-sensitive inquiries are solved faster and more efficiently with Ada. Our agents are happier. Our customers are happier.”
Nimrod Barnea
VP Customer Experience
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Differentiate service levels

Prioritize and allocate resources to deliver the appropriate level of service to the right people at the right time. Automatically identify and escalate the highest value inquiries to diminish churn, drive sales, and improve CX.

Reward loyalty and engage upsells

The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Maximize up-sell and cross-sell opportunity by aligning with customer behavior, interest, and intent.

Streamline the sales process

Let your sales team do what they do best—sell. Automate the creation and qualification of leads and intelligently route them to the right rep, so you can save your team valuable time and speed up deal cycles.
66% of consumers will switch to be treated as a name, not a number.
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