APIs that let your chatbot get personal

Use your chatbot's API to instantly and automatically capture customer information that can then be used to personalize future conversations.

Reduce time to resolution by integrating Ada's AI software with both your private and public APIs to deliver personalized responses and engaging chatbot experiences, including handoffs to live chat.

The chatbot's API authentication saves time and effort by allowing customers to sign in and out their accounts directly through the AI chatbot. Let customers access and change account information, update their plan and add new products - all without a live agent.