A complete CX team in one platform
Ada is your most helpful agent, your most insightful analyst, and your most reliable QA manager.
Transform your team and turn customer service agents to AI coaches, who will guide your AI Agent to improve over time and resolve more customer inquiries.
We've helped 350+ businesses save time, money and resources
Basic chatbots have
no business representing
your business
Ditch code-heavy, old-school scripted chatbots. Powered by Ada’s Reasoning Engine™, an AI Agent reasons through the best solution to deliver responses that are relevant, accurate and safe. Every single time.
Resolve more phone calls with voice AI
Stop delivering a disjointed customer experience. Hire an AI Agent that can communicate consistently in any channel. Seamlessly add intelligent phone automation using the same knowledge content, all in a single platform.
Hire your next top-performing agent
Onboard, measure and coach your AI agent — like you would a human — and start resolving more inquiries, with less effort.
conversations automated
Automate your customer service with Ada
An AI-powered platform built for CX teams
Discover the power of an AI Agent for your business.
See all Case StudiesDiscover the potential of AI-powered customer service
Read the full study and discover how Ada customers established a robust and easy-to-manage customer service automation platform that delivers results.
Get the Forrester® ReportOur generative AI experts have gathered insights for you to understand how to evolve your team, strategy and tech stack for an AI-first future.
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